IMPORTANT COVID-19 UPDATE FOR ALL CUSTOMERS
During this pandemic, pubs have been subject to a huge amount of rule changes and criticism. Since March, we have consistently stuck to the guidelines, putting the safety of all our staff and customers first. We have spent a fortune on signage, hand sanitiser, gloves, masks, cleaning products and technology. We have carried out risk assessments, trained our staff, collected customer data and paid for extra staff to help us manage all of this. Our staff have been subject to abuse for asking people to follow the rules and we have had Covid-safety inspections from local authorities. All of this whilst at 50% capacity, so we then invested in an outdoor shelter for our garden so that we could make better use of the space during the winter months. We stayed open and we carried on.
Now we enter this new phase of restrictions and rule changes in Tier 2, where we are required to reduce capacity even further, with only one household permitted per table inside the pub, and every customer is only permitted to drink whilst consuming a substantial meal.
We understand the need for rules and safety. We have supported this all the way through. But we feel that currently, we cannot safely open our doors under Tier 2. Our staff are better off staying furloughed and we do not want to force-feed people meals outside in the cold and then have to kick them out when they finish. We are not a restaurant. We are a pub and we are proud to be a pub.
So for the time being, the Golden Bell is closed. When we can find a way to safely and sensibly re-open, we will do. And we are very much looking forward to that. Please follow us on Facebook for updates. But in the meantime, we hope all our customers understand our reasons for this decision and that we can count on your continued support.
James & Lisa
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